A 7-part series
Tech Troubleshooting Basics
Quick fixes for the tech problems that interrupt your day. No IT degree needed.
We wrote this series because tech problems always happen at the worst time. Your phone is slow, your Mac freezes, your browser is acting weird. These guides fix the most common issues in a few minutes flat.
What you'll learn
- ✓ How to clear the cache on your iPhone when it slows down
- ✓ How to force quit a frozen app on Mac
- ✓ How to find out whether slow DNS is what makes pages hang, and fix it
How to Clear Cache on iPhone
Learn how to clear cache and browsing data on your iPhone to free up storage. Current Settings paths, what each step recovers, and what it will not fix.
How to Force Quit on Mac
Learn how to force quit frozen apps on a Mac using the keyboard shortcut, the Apple menu, the Dock, and Activity Monitor.
How to Fix GPS Not Working
Step-by-step fixes for GPS not working on iPhone and Android. Covers location settings, compass calibration, battery saver issues, network resets, and more.
How to Fix Laptop Overheating
Step-by-step guide to diagnosing and fixing an overheating laptop. Covers software fixes, vent cleaning, thermal paste replacement, and when to get professional help.
How to Fix Phone Screen Unresponsive Touch
Step-by-step guide to fixing a phone touchscreen that is not responding. Covers software fixes, charger issues, dead zone testing, emergency access methods, and when to repair or replace.
How to Fix Slow Boot Mac
Step-by-step guide to fixing a Mac that takes too long to start up. Covers login items, Safe Mode, NVRAM reset, Disk Utility, and when to reinstall macOS.
How to Fix Slow DNS Lookup
Measure your DNS speed first, then flush the cache, drop dead servers, restart the router, or switch to Cloudflare, Google, or Quad9 on any device.