How to Delete Your Cash App Account
Close your Cash App account for good after you save your records, Cash Out your balance, sell or move your Bitcoin and stocks, and move your subscriptions off the Cash Card.
You will end up with your records saved, your money in your bank, your Bitcoin and stocks sold or moved, your subscriptions off the Cash Card, and your Cash App account closed, in an order that leaves nothing stranded. The closure itself is a few taps. The cleanup before it takes longer, because Cash App can hold a balance, Bitcoin, stocks, and a Cash Card at the same time, and Cash App says you need to Cash Out all funds before you can close the account.
That cleanup matters at Cash App's size. In the shareholder letter for the quarter ended June 30, 2026, its parent company Block reported that Cash App monthly transacting actives were 59 million in June, meaning 59 million people who actually moved money that month. We checked these steps against Cash App's Help Center articles as published between June and September 2026.
Save your transaction history
Do this first. Once your account is closed, you lose access to your entire transaction history, tax documents, and payment records permanently. Open the app and tap the clock icon (Activity tab) at the bottom of the screen. This shows every payment you have sent and received. Screenshot or note every payment you need for taxes, disputes, or personal records. For tax documents, tap your profile icon in the top-right corner, scroll down to Documents, and download any 1099 forms or monthly statements. If you used Cash App to receive payments for goods or services, the IRS may already have a 1099-K on file, and you should keep your own copy too.
Good to know: If you traded Bitcoin or stocks through Cash App, save those transaction records as well. You will need them for capital gains reporting at tax time, even after the account is closed.
Transfer your balance to your bank
You cannot close a Cash App account that still has money in it. Every dollar needs to go somewhere first. Open Cash App and tap the Money tab (the dollar sign icon at the bottom). Tap Withdraw, enter the full amount, and choose either Standard (free, usually 1 to 3 business days) or Instant (usually immediate to a linked debit card, for a fee of 0.5% to 2.5% that Cash App shows before you confirm). If you do not have a bank account linked, tap Add a Bank first. You can also send your balance to a trusted person via a regular Cash App payment if you prefer.
Heads up: Wait until the money shows up in your bank before you close the account. If it has not arrived by the expected date, Cash App says to ask your bank to trace it using the reference number on your withdrawal receipt in the Activity tab, which is easier while you can still open the app.
Sell your Bitcoin and stocks
If you have ever bought Bitcoin or stocks through Cash App, you need to sell or transfer those holdings before you can close your account. For Bitcoin, tap the Bitcoin tab, tap Sell, choose the amount, and confirm. The proceeds go to your Cash App balance. For stocks, tap the Investing tab, select each holding, tap Sell, and confirm. Once everything is sold, transfer the proceeds to your bank using the same withdrawal process from step 2.
Good to know: You can transfer Bitcoin to an external wallet instead of selling it. Tap the Bitcoin tab, tap the send arrow, and enter your external wallet address. This avoids triggering a taxable event.
Move recurring payments off your Cash Card
If you have a Cash Card (the free debit card from Cash App), move everything that bills it to another card before you close, because the card belongs to the account. Streaming services, gym memberships, insurance autopay, and anything else charged to your Cash Card need a new payment method first. Open Cash App and tap the Activity tab to scan your recent transactions for recurring charges. Update those services with a different card before closing. If you set up any scheduled or recurring payments inside Cash App itself, cancel those too. Tap the Activity tab, find the scheduled payment, and tap it to cancel.
Close your account in the app
Now that your balance is zero, your investments are sold or moved, and your recurring payments are handled, check two things before you close. If you have a personal or business account linked, Cash App closes it too, so Cash Out all funds from that one as well. And closing disables your $cashtag, stops you from receiving payments, and signs you out of every session. Treat the closure as permanent, and do not close the account while you still want the $cashtag. Open Cash App and tap your profile icon on the home screen. Tap Support, then Account & Settings, then Close Your Cash App Account, and confirm.
Heads up: If the option to close does not go through, check that your balance, Bitcoin, and stocks are all at zero, because Cash App needs every fund cashed out first (steps 2 and 3).
Contact support if you cannot access the app
If you have lost access to your phone, changed your number, or cannot log into Cash App for any reason, you can still request account closure through support. Go to cash.app/help in any browser and select Start a Chat. Scan the QR code with your phone, open Cash App, tap your profile, tap Support, and tap Chat at the bottom. Tell the agent you want your account closed. You can also reach Cash App support by calling 1-800-969-1940, which Cash App's contact page says is answered every day from 8 AM to 9:30 PM ET. Cash App states this is the only phone number for Cash App support. It warns customers to be wary of any other number found online that claims to be a direct line, because impersonating support is a standard way of getting into a payment account. Be ready to verify your identity with the email address, phone number, or last four digits of the bank account linked to your Cash App. Those are reasonable things to be asked. Cash App says its support will never ask you to send a payment, share your sign-in code or PIN, or install remote-access software, so treat any of those as the end of the call rather than a step in it.
Good to know: Watch your email after contacting support, and answer any verification message so the closure can go through.
If you are not sure about leaving, keep the account instead. Unlink your bank, cancel your Cash Card, and leave it at a zero balance. Cash App does not charge monthly fees, so an empty account costs you nothing. It will not sit there forever, though. Cash App's policy is that an account that has not been used for more than 2 years and has no money in it counts as inactive and may be closed, so sign in and use it now and then if you want to keep it. If you keep it, follow the FTC's advice to protect the account with multi-factor authentication or a PIN. If a withdrawal has not reached your bank, trace it before you close (step 2). If you are cleaning house across multiple platforms, our guides cover deleting your TikTok account, deleting your Telegram account, deleting your Reddit account, and deleting your Instagram account.
Questions we get asked about this
Answers from experience, not a textbook.
No. Uninstalling the app from your phone only removes the software. Your account, balance, linked bank accounts, Cash Card, and transaction history all remain active on Cash App's servers. To actually close your account, you need to go through the closure process in the app before uninstalling, or through support (step 6) if you cannot open the app.
Do not count on it. Cash App does not publish a reactivation window we could verify, so the safe assumption is that closing is final. If you might want the account or the $cashtag again, leave it open at a zero balance instead, bearing in mind that Cash App may close an account that has sat unused and empty for more than 2 years, as the closing explains.
Cash App says closing your account disables your $cashtag. We could not find a Cash App page that says a disabled $cashtag can be claimed again, by you or by anyone else, so if you want to keep it, leave the account open at a zero balance instead (FAQ 2).
We could not find a Cash App page on opening a new account after closing one, so do not count on getting anything back. The old account's history does not carry over, which is why step 1 saves it, and your old $cashtag was disabled with the account (FAQ 3), so plan on choosing a new one.
Cash App says closing your account prevents payments from being received, so money sent to your old $cashtag will not reach you. Before you close, tell anyone who pays you regularly and give them another way to pay.
Yes, some of it. Cash App says that as a financial institution it is legally required to maintain some transaction records and account information. You can no longer see them in the app after closing, which is why step 1 saves your history first.
Bring it back to $0 before you close. Link a bank account or debit card, add enough money to cover the negative amount, and then follow the steps above.
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